Preventative Maintenance Technician

Job Title

Preventative Maintenance Technician

Job Description

Job Duties/Responsibilities:
• Performs Preventative Maintenance Checks in the customer's home
• Perform rework and inspection calls in customer's home and retail or warehouse locations
• Rides with, or meets, Technician at designated location to assist on service call when assigned
• Shuttles parts and supplies to technician when applicable
• Provides courteous customer service
• Works as a dedicated team member to ensure fast, flexible and expert service to every customer
• Acts with a sense of urgency to meet customer time commitments
• Completes all Technician training elements within required timeframes
• Meets key performance metrics and productivity goals as defined by the business
• Provides knowledgeable and courteous preventative maintenance service
• Looks for methods to improve business performance and enhance the customer experience
• Follows the Value Added Services Process (i.e., selling extended warranties, water filters) by effectively communicating the benefits to the customer
• Receives truck stock at home If the Company vehicle is retained at the Technician's place of residence
• Maintains truck stock inventory within the prescribed Company guidelines and standards
• Follows the truck maintenance schedule, and keeps a clean, organized truck
• Adheres to all Company policies and procedures
• Performs other duties as assigned Education Requirements: None Years of Related Experience: None

Requirements of the Service Technician role include:
High school diploma or general education degree (GED)
Ability to use a computer for parts inquiries and ordering
Working mechanical knowledge, including the use of tools and test equipment
Ability to perform accurate repair of customer product
Ability to follow directions and specific process steps to ensure quality workmanship
Flexibility to work variable and flexible hours, including overtime
Must complete all technician training elements within required timeframes
Must possess and maintain a valid state driver's license for the state in which you are applying
Must be at least 18 years of age
Ability to occasionally lift up to 100lb
$3,000 Sign-on Bonus may apply to applicants!

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