Seattle Marriott Redmond

Job Title

Asst. F&B Manager

Job Type

Full Time

Job Description

Part of the leadership team running banquets and restaurant/bar at Seattle Marriott Redmond. Pay range: $25.28 to $27 per hour. Great Benefits. Annual Bonus eligibility.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee’s concerns.
• Uses coaching skills throughout the property.
• Demonstrates self confidence, energy and enthusiasm.
• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Responds quickly and proactively to guest’s concerns.
• Understands the brand’s service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest’s satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and externally.

Contact Name

Joyce Dozark

Contact Email

Contact Phone

(425) 498-4020