The Home Depot – In Store Equipment Services
The position of MAINTENANCE SERVICE PROFESSIONAL provides commercial and industrial minor equipment repair and preventive maintenance services to in-store equipment. Representative equipment includes, but is not limited to, paint shaker devices, blind cutting machines, mobility carts, ladders, wood saws, wire and carpet carousels, shopping and lumber carts, pipe threaders, carpet cutters and power stock loaders.
Major Tasks, Responsibilities & Key Accountabilities:
30% – Demonstrate the ability to complete light industrial equipment repairs and preventive maintenance on equipment found in big box retailers – The Home Depot / Best Buy. Respond to on-site preventative maintenance service calls within contract time frames. Use hand and power tools to assemble, disassemble and repair machines. Perform general preventive maintenance tasks (inspections / greasing / operation checks / etc.) and replacement of minor parts such as saw / cutting blades / bumpers / wheels / ladder / safety locks / etc. Demonstrate the ability to troubleshoot and problem solve minor equipment issues. Demonstrate the ability to perform or learn light duty MIG welding
30% – Demonstrate the ability to manage time and work independently. Demonstrate the ability to follow dispatch schedule generated electronically daily. Demonstrate the ability to electronically submit asset tagging, service calls and daily reports.
10% – Communicate effectively with customers, supervisor and coworkers
10% – Use sound judgment when dealing with and eliminating safety related issues.
Strong attention to detail and a good work ethic preventing re-work and warranty trips. Employ safe work practices to limit risk exposure to customer, the public and self.
10% – Maintain spare part inventory provided by Compact Power Equipment.
10% – Adhere to OSHA regulation and safety policies and procedures. Maintain confidentiality of intellectual property.
Nature and Scope:
This position reports to the REGIONAL SVCS EQUIPTMENT MGR
This position has no direct reports
Environmental Job Requirements:
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Typically requires overnight travel 0-10% of the time.
Additional Environmental Job Requirements:
Employee occasionally climb equipment and work at heights up to 20 feet. Employee must frequently lift and/or move items up to 80 pounds. Employee is required to talk and hear. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Essential Skills: Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Ability to perform light industrial equipment repair and have mechanical aptitude.
Read and understand schematics and parts list.
Excellent written and verbal communication skills.
Excellent customer service skills.
Medium proficiency required in the use of electronic technology – Tablets / Smart Phone / Laptop.
Must reside within 20-30 miles of target city and have Valid driver’s license for the state in which you live and work. Good driving record.
The knowledge, skills and abilities typically acquired through the completion of a High School diploma or GED certification.
Years of Relevant Work Experience:
Certifications & Licenses:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
– Basic electrical experience is a plus.
Knowledge, Skills, Abilities and Competencies:
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and
Builds Networks: Effectively building formal and informal relationship networks inside and outside of the organization
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Decision Quality: Making good and timely decisions that keep the organization moving forward